Vilano Beach House

Check-in and Check-out:

Check-in time is 4 PM (eastern standard time) and Check-out time is 10 AM
(eastern standard time). The Check-in time and Check-out times are set so that
the house can be fully cleaned and available for the next vacationer. These times
may be flexible on an individual basis based on occupancy, cleaning, and
maintenance per management's discretion. If you are delayed past your check-in
day, that day's fee is still due.

Reservations and Deposits:

Tentative reservations are taken by phone or e-mail. A reservation is not confirmed
unless we receive your deposit and signed reservation agreement within ten
business days of making the tentative reservation. If not, your reservation may be
cancelled. A reservation confirmation letter will be mailed or faxed to you within 3
business days of receiving deposit and signed reservation agreement indicating
receipt of deposit and final payment due.

Confirmation deposit of $500 is required to secure reservation. The confirmation
deposit will be converted to the damage deposit upon receipt of the final rental
payment. If you are making a reservation within two weeks of your arrival date the
entire payment, including damage deposit, is due immediately. For weekly rentals,
final reservation payment is due 14 days prior to arrival date. For monthly rentals,
final reservation payment is due 30 days prior to arrival date. All reservations will
be subject to the cancellation policy.

The damage deposit will be refunded (minus the departure cleaning fee - see
below) approximately one to two weeks (by mail) after departure providing that all
rental conditions have been met and there is no damage to the property.
Assessable damages are not limited to the damage deposit. The Vilano Beach
HouseTM is inspected before and after your visit. Guests have full financial
responsibility for damages due to misuse, negligence or missing items.

A departure cleaning fee of $ 100 is required for all rentals. This cleaning fee will
be deducted from the damage deposit. Any additional cleaning that is necessary
above and beyond the reasonable and expected cleaning for the rental will be
deducted from security / damage deposit.

A replacement fee of $10 per key will be assessed for lost or unreturned keys. If
locksmith services are required or a replacement key is issued due to guests
locking themselves out of the house, that fee will be assessed to the guest.

Cancellation Policy and Refunds:

If the cancellation is made 90 days prior to the arrival date we will refund your
deposit minus a 10% processing fee.

If the cancellation is made within 89 days of your arrival date we will attempt to
re-rent the property for the cancellation period. If the house is re-rented, we will
refund your deposit minus a 10% cancellation fee. If the house is not re-rented,
50% of the deposit will be forfeited. The applicable remaining deposit will be
refunded upon receipt of the advance deposit of the new guest.

If the cancellation is made within 30 days of your arrival date, 100% of the deposit
will be forfeited. If the cancellation is made within 14 days of your arrival date, 1
night rent will also be forfeited along with the deposit.

We will make all effort to present the house in the same condition that we would
wish to find it, as this is our second home. In the event of breakdown or absence
of any appliance, utility or item, we will attempt to make the repair or replacement
as soon as possible. We will not be obligated to provide replacements or give
refunds for the failure or absence of any item, or public utility. No refunds will be
given for early departure or inclement weather. In the event of a Hurricane
Warning for which a Mandatory Evacuation Order has been issued, special
consideration will be given.

Maximum Occupancy:

The maximum occupancy of the Vilano Beach HouseTM is 6 to 8 people (this
number includes children of all ages). There are two queen-size beds and two
twin-size beds which will sleep a total of 6 people. There is also a queen-sized
sleeper sofa, however, this may not be comfortable for an extended period of time
for 2 adults and the sofa is located in the main living area and does not offer any
privacy. There will be no exceptions to the maximum occupancy policy.